the strategies to strengthen the emotional well-being and the mental health of employees have gained more prominence in companies since the arrival of the pandemic Covid-19, As an effort to try to counteract the effects of changes in the way we work, which has gone from face-to-face to home office.
the World Health Organization (WHO) Considers emotional well-being as a state of mind in which the person realizes their own abilities, can cope with normal life pressures, work productively, and contribute to the community; and while it may seem, a priori, something easy to achieve, it really isn’t.
the uncertainty at a personal, family and work level, it unites in the face of the new normality, in which professional responsibilities are linked to family coexistence, causing in the population -including employees- different crises and emotional disorders, when until a year ago the main challenge for most companies was to ensure the safety and physical health of their staff.
Horizon Solutions Group (Comp), A company specialized in the management of Human talent, Agrees that organizations need to support their employees to find the balance between all their activities, with strategies such as stress management, the full attention –practice considered a type of meditation-, psychological assistance or emotional training.
Another emerging trend in 2021 to ensure the well-being of employees is respect for the digital disconnect; that is, a regulation that prioritizes the right of all workers not to answer professional calls, emails or messages outside of their working day or at times corresponding to rest, permits i holidays.
In GSH we implement the #MsCercaDeTi program, which supports the collaborator with constant support under three non-negotiable aspects such as mental health, physical health and productivity -spoken productivity not only in a work aspect but personal- and advice is provided through the blue line available to all collaborators; additional, we created the recognition and accompaniment program ReconSERte and we launched our love office pact, where we give the guidelines to all collaborators of the use of time and disconnect when culminating their working hours, exemplifies Andrea Villamizar, Chief Executive Officer of the Colombian company.
Also to face the derivative effects from contingency pel coronavirus, The business sector may consider the implementation of comprehensive support services for employees at different levels and their families, which include psychological support, legal advice and medical services, 24 hours a day, 7 days of the week.
For companies, these strategies can succeed various benefits, As a physically and mentally healthy working population, as well as resilient, as long as there is constant and assertive communication with leaders about their emotions and needs, to generate timely action plans.
Covid-19 come to modify from the work schemes of the companies to health protocols that months ago did not exist. These are issues that companies are trying to resolve and that the signatures of BPO we can solve them very fast, Villamizar signal.