The designated secretary of the Department of Consumer Affairs (DACO), Edan Rivera Rodríguez, warned the public on Monday that they should be warned of scams perpetrated by telephone by unscrupulous people posing as employees of banking institutions, government employees or use any excuse to get their job done.
“We learned of a person who was swindled by phone. Through a phone call a man pretended to be an employee of the Electricity Authority and threatened to cut off the electricity service for lack of “The consumer provided him with the credit card and he was swindled for almost $ 20,000. In the face of such a scenario, people get confused and fall into the trap of scammers,” Rivera Rodriguez said in written statements.
The official advised consumers to face a similar situation in which they request personal information over the phone to hang up the call and for the same consumer to generate the phone call to the official number of the agency or company. It also recommends not responding to or sharing personal data via email to prevent fraud or identity theft.
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He mentioned another publicly reviewed case was that of a woman scammed through the mobile ath app. The scammer asked her over the phone to validate the code to restore the account which allowed her to access it and withdraw about $ 2,000 from her.
For more information on how to prevent scams you can access the pages of the Federal Trade Commission (ftc.gov) And the Office of Consumer Financial Protection (consumerfinance.gov).