Over the past month, there have been digital showcases, retailers and CD developer Projekt Red processing of returns for Cyberpunk 2077failed console version. It includes the $ 250 collector’s edition of the game, which in one case was reimbursed to CDPR without the customer in question returning it. according to a new report from Vici Games.
“It simply came to our notice then [send it back]”Said a player named Steve Vice Games. “So I still have it all. As a customer, I’m sorry [CDPR] “he did well.” Just prove it and we’ll get your money back. “
In Steve’s case, this test was the collector’s edition of the Xbox One game and all the button: stickers, artwork, game music, and a double-edged pistol statue of the protagonist V as they jumped of a motorcycle. with. Steve’s refund amounted to about $ 300 including sales tax and was sent by PayPal. Meanwhile, he still has the game and everything that came, and no words from the CDPRthey will then send you the payment shipping to return any.
Vice Games reports that some people requesting a refund were told they would have to send their copy of the game to the company at some point as part of the overall process, but so far they had not been required to. The CDPR did not respond Vici when a request for feedback was made as to whether the return policy would ever be applied.
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Given the amount of additional time and money needed to coordinate the return part of the process, it is understandable that CDPR is not on top. He is also much more generous than other companies could have been. Fallout 76 it also broke quite a bit when it was released and the collectors edition players had to wait more than six months for Bethesda to do so finally, send them the canvas bags he had originally promised them.