Problems with the car hurt. To be stranded because an old batter is broken is bad. Being stuck in a new car it’s worse, but being stuck in a new one Tesla nor would it be superior. This poor driver in Florida, whose Tesla Model 3 was attached to a Supercharger, he knows it all.
The driver was unable to disconnect the Model 3 from the charging station and was temporarily stuck to the charger for hours after stopping. when the Model 3 dropped to 15% of the battery. He says the driver received “an error message [and] it was downhill from there. “
It may be a little more stuck than stuck, but it is a case of vehicle malfunction, which will ruin anyone’s night and the next morning. Tesla driver, looks like.
The driver posted his failure Reddit’s the biggest Tesla sub, r / TeslaMotors. The community there was more supportive than the assistance of Tesla, which tried to solve problems over the phone without success. They finally he told the driver this help would not be available for “at least several hours”.
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Tesla control colleagues and Reddit users recommended using the manual version and shared their tips and tricks on how to deal with a stubborn charger docking. Many drivers had their own version of this story, and it makes me wonder about the average failure rate of these things.
The driver took some of the comments and followed the instructions, but unfortunately this only made things worse after the manual launch. the mechanism seemed to break, too. Things seemed to get worse for the driver as the hours passed.
At this point, it would have been wrong with a stubborn magazine and a broken manual release. I mean, this is the security method. What do you do when the fault fails?
Nor did a hard reboot suggested by Reddit readers work and was given to the driver terrible news that his Model 3 would get stuck overnight as assistance would not be available until the next morning. I know that sometimes roadside assistance companies cover their bets and say it will take hours for them to get out, but they will only show up long before. But that was not the case here. The owner of Tesla provided a update today, sharing how the car came out easily the next morning:
9:30 AM Update: He came back to check the car, it was fully charged and he was able to disconnect without any problems. You want to get to Tesla now to suggest that they turn off the charger until someone can look at it. I will also leave the car at a service center to check it as soon as possible.
And keep in mind that the solution was not due to Tesla’s support or service. The car parted on its own. And it turns out that his snafu manual release was reversible, though he would still see it.
The driver he stated who, despite being in a big city with his own Tesla service center, knew nothing about Tesla after his first troubleshooting phone call until 11:30 the next morning. The driver shared the following with Jalopnik:
I wanted to raise awareness on the subject because I really believe that the future of transportation lies in electric cars. But when all these systems become so complex that we can’t fix them ourselves, we rely on companies to help us when we need them. This was a new car with 2,500 miles. and the best recommendation they had was to leave her in a random parking lot and go home to spend the night. There’s no reason why attendance should take 15 hours to address something as critical as this.