Apple warns against iPhone camera repairs with non-original parts

Apple, in the iOS 14.4 update, today introduced a feature that sends a warning notification when the camera of a Phone 12 model cannot be verified as a genuine new Apple camera.

non original camera ios 14 iphone 12


To accompany this warning, Apple has shared a support document that highlights the importance of repairing an iPhone by a trained technician using original Apple parts, with warnings about what can happen when using a camera other than Apple.

Apple says that if an ‌iphone‌ camera needs to be replaced, it is important to use a certified technician because repairs performed by non-certified technicians may result in malfunction or image quality issues. According to Apple, safety is also a concern, as improper repairs can leave loose parts that can damage the battery.

A non-genuine camera component can cause compatibility or performance issues, with Apple warning of possible things that could go wrong.

  • The camera does not focus properly or the images are not sharp
  • If you are using Portrait mode, the subject may not be in focus or only partially in focus
  • A third-party application using the camera may freeze or exit unexpectedly
  • Real-time preview on third-party applications may appear blank or may be trapped

Non-genuine camera notifications that Apple introduced in iOS 14 will appear on an iPhone 12, 12 Pro, 12 Pro Max or 12 mini if ​​one of these devices is repaired with a camera component that is not from Apple.

If this repair is done, users will see a warning in Settings> General> About “This iPhone can’t be verified to have a genuine Apple camera.” The warning will also appear on the lock screen for the first four days after the repair and in the Settings app for 15 days.

Apple’s warning will not affect the ability to use the iPhone or access the camera, and the iPhone will remain fully functional.

Apple recommends that those who need camera repairs replace the ‌iphone‌ camera in an Apple store, an authorized Apple service provider, or through Apple’s email support. Independent repair suppliers can also offer genuine camera repair parts for out-of-warranty replacements.

This is not the first time that Apple has introduced notices when repairs are made to an iPhone with non-original parts. There are similar warnings that appear when an unverified display is used for a repair and when a repair facility uses a non-genuine ‌iphone‌ battery.

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