Although millions of players are still struggling to find a retailer that has one Xbox X Series in stock, those who already have their hands on the device you may have noticed that your drivers do not stay connected to your consoles. Now Microsoft recognizes the problem and promises to fix it.
For many Xbox Series X users, drivers disconnecting from the console it may seem random or sporadic. In in other cases, it occurs while playing a specific game, that some (including our own review editor Alex Cranz) have attributed to interference with your home wireless network.
However, for anyone who has spent some time sailing Microsoft Support Forums or topics like this Reddit, it is clear that the problems of the Xbox Series X to maintain a connection with its controllers are not an isolated problem. Microsoft has acknowledged the problem. In a statement provided to the Virgin, said a Microsoft spokesman: “We are aware that some gamers may experience disconnections with their new Xbox wireless controllers and our teams are actively working on a solution that will be included in a future update.”
The challenge for Microsoft is that the problem of disconnecting the console drivers occurs differently ways. For some, the controller will not stay paired with the console, while for others, the driver may appear to be properly synchronized even though the console does not register any input or press any buttons. And in other cases, disconnected drivers seem to be a much more common problem when playing titles such as Assassin’s Creed Valhalla.
G / O Media may receive a commission
Said Alex Cranz the The problem can be solved by removing the batteries from the driver and reintroducing them (basically turning the device off and on again). Unfortunately, it’s unclear what causes the disconnections in the first place, and while Microsoft said is researching, there is currently no calendar for when a new patch or fix is available.
The only good news is that if you’re a PC user who has been disconnected from the Xbox Series driver on your Windows computer via Bluetooth, Microsoft has already released a patch via Windows update for that.
So for someone out there Anyone wondering why your Xbox Series X controller might have been randomly disconnecting from your console, at least you know it’s a real problem. Hhopefully, Microsoft can find a solution soon.