Since last night, customers of the T-Mobile network reported through social media that they faced problems with the mobile service.
Users indicated that they were experiencing difficulties with calls and internet service.
Shortly afterwards, the telecommunications company confirmed that it was a breakdown, in which they are working.
“We currently have a breakdown in Puerto Rico and the US Virgin Islands due to transportation issues on an associated network,” it was stated on the company’s social media.
Similarly, they assured that “our teams are working tirelessly to resolve this issue as soon as possible. We apologize for the inconvenience.”
Residents of several municipalities, including Ponce, San Juan and Trujillo Alto, among others, were some of those who shared in networks that had problems with the service.