The state-owned app for making transactions with the cryptocurrency Bitcoin is “unnecessary” and unreliable, entrepreneurs say.
Losses are what have caused some traders to use the Chivo state portfolio, so many say they are no longer willing to continue using it.
A couple of entrepreneurs who decided to use the state portfolio, given that some customers wanted to “take advantage of the $ 30 given by the government,” noted that in all transfers that customers have made to them, they receive between $ 0.02 and $ 0.50 less than the sale price, but the high was with a transaction in which they lost $ 18.01.
The microentrepreneurs, who applied for anonymity for fear of being sanctioned, have two variety and cosmetic boutique branches and one customer made the transfer of a $ 20.00 purchase but only received $ 1.99.
“The customer if he made the transfer to us, but we only got $ 1.99, imagine, then those $ 18.01 where they are, who they have left and also all those cents that are discounted on each transfer is like a commission. How much money is it if does it add up to all the people who discount you penny by penny? ”one of the micro-entrepreneurs pointed out.
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In this sense they say that they are no longer willing to use the Chivo Wallet, as not only do they have losses, but they have not even been able to use what they have in their portfolio, because many businesses are not accepting it.
“We’ve definitely decided to stop using it and accept transfers through this wallet, because it’s not secure; we can’t even use it to spend what we have on it, because yesterday we went to a restaurant and wanted to pay with her and they told us they didn’t accept it, i.e. if they accept Bitcoin, but not Goat wallet, ”the micro-entrepreneur explained.
“It’s unnecessary”
For other business owners the implementation of this state portfolio is totally unnecessary, as what it has come to cause are complications and not economic dynamism.
Tattoo artist Rodrigo Alemany says he has accepted payments in Bitcoin, through the Chivo wallet because people have asked for it, but not because it represents an opportunity for growth.
“I do not plan to use it beyond receiving payments, and as many customers asked me I decided to take the opportunity, but the application is quite clogged and it is difficult to make transactions, but I do ask them to pay me in advance, because customers have already come to wait for hours for the transaction to take place, “explained Alemany.
The young micro-entrepreneur, who has a tattoo business, says he will not use the state portfolio or bitcoins for his personal transactions, as he does not need it.
“I will not use it, beyond receiving the transfer from my clients, but immediately the move to dollars, as I consider it unnecessary, I do not see it useful, in addition I in my work do not have time to be reviewing whether to go down or wait for it to go up, ”said Alemany, who added that what he perceives is that people only want to use the $ 30 and beyond that almost no one will put their money in the Chivo wallet.
Microentrepreneurs point out that this state portfolio only comes to create difficulties for them, and that it should not be an obligation for businesses to have to accept it, but optional.
“Not only does it generate losses, it also takes time, you have to be aware of whether it goes up or down, or change quickly for dollars so as not to lose, but if little by little they take us out, it already adds up to a big loss; you really shouldn’t. to be obligatory, but optional, so that whoever decides to use it to do so and whoever decides to reject it has the freedom to do so, but now even giving an opinion is scary, ”said the wife of the couple of micro-entrepreneurs.
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“It works”
A young stylist from a beauty salon said, for his part, that in the end the state portfolio will not work.
“I downloaded the app and I really couldn’t make any transactions because it gets stuck and so I’ve seen that to several people it doesn’t work, in the end it won’t work,” said the employee who preferred not to give his name .
In a clothing store, the interviewees also said that in two of the transactions there was a failure, but in others not, so they point out that it may be because the application is currently saturated.
“Twice we had problems, even though the customer wanted to pay in Bitcoin with Chivo, but the transfer couldn’t be made and he ended up leaving, and the sale wasn’t made; another customer when he wanted making the $ 16.00 transfer only received $ 2.00, so in the end he had to end up making it in dollars, in cash, ”explained Diana Amaya, a boutique worker.
Still, she and her partner believe it can work when saturation passes in the app.
Posts on social media have not been long in coming. Economist Tatiana Marroquín posted on her Twitter account that many users have already realized that the state portfolio does not generate any profit for them.
“It’s not just that the #TimoWallet (Chivo wallet) didn’t work; those who did it realized first hand why this asset doesn’t meet the characteristics needed to make it useful as a transaction currency. daily in light of their needs, ”Moroccan questioned.
The silence of the president for 4 days
The Chivo state portfolio has filed for bankruptcy since its launch on September 7th.
On September 9, the President of the Republic, Nayib Bukele, posted on his Twitter account: “We will take advantage of the morning again to make more adjustments to @chivowallet. We are correcting the remaining details. We will disconnect the system from 1 a.m. to 6 p.m. to make these adjustments. We hope the user experience is even better. ” However the failures continued and Bukele no longer posted anything in this regard, until yesterday afternoon: “Our technical teams have been working hard these last few days. Many will have already noticed, others have not yet. “Good news in a few hours @chivowallet,” he tweeted.