The South Korean hotel apologizes after honeymoon travelers discover that people can see the sauna reflected

(CNN) – An exclusive South Korean hotel has apologized for a mistake that may have allowed outsiders to see its sauna.
Grand Josun, a new five-star property on the popular tourist island of Jeju, issued a statement on its website after a local blog reported that sauna shutters had been woken up part of the day, making it possible that people could see the female sauna area from the street.

“We deeply regret that we have caused inconvenience to our customers when using some facilities in the women’s sauna of the Grand Josun Jeju Hill suite due to the lack of mirror coating on some windows and [problems in] operating the shutters, “the statement read on February 18.

“The operation of the sauna has been suspended and we are closely monitoring the deficiencies and taking immediate action to correct them.”

The hotel explained that the special coating makes it impossible for people to see the sauna during the day, but it does not work the same way at night, which is why the shutters are supposed to go down as soon as it is dark.

A Korean blogger wrote about his hotel accommodation experience, which went viral after he posted it on February 15th.

“I went on my honeymoon to Jeju Island and stayed in a suite room of a newly opened five-star hotel, but my honeymoon turned out to be the worst memory of my life,” he said. write the blogger explaining that he and his wife had enjoyed using the pool and sauna.

And he adds, “On my last day I went for a walk, but while I was looking at the sauna windows, I found out that I could see the inside of the sauna from the outside. I could see the thermometer inside the sauna at We were able to see the inside of the showers and bathrooms from the outside, from the hotel entrance, the walkway, the parking lot and even from the balconies of the hotel rooms.

“My wife and I were shocked to find out. The idea that we could have used bathrooms and showers in front of a lot of people makes me chill and we are receiving therapeutic treatment.”

According to Korea’s Yonhap news agency, local Seogwipo police were called when guests began complaining to hotel staff. The hotel manager was out of town for the lunar New Year holidays, the blogger said.

Police are now reviewing CCTV footage to determine if anyone was exposed while using the facility or if anyone was taking illegal photos or videos from outside.

In the midst of the coronavirus pandemic, the dry and steam sauna rooms have been closed, but the general baths have been opened with capacity limits. As the country’s borders remain closed to non-residents and there are quarantine laws, many Koreans have opted for domestic holidays this year.

Top image: an overview shows beach visitors at Hamdeok Beach on the South Tourist Island of South Korea, Jeju, on August 24, 2020. (Photo by Daniel De Carteret / AFP via Getty Images)

.Source