“We regret the tone of the notice our manager sent to Ms Kharats, which was removed from a form letter we sent to tenants with chronic noise problems. We sent her a notice of termination this morning and we apologize for the misunderstanding, “said Sarah Furchtenicht, vice president of GK Management.” The notice, motivated by complaints from other tenants, should have been more sensitive and explain the solution more clearly. We encourage family members to continue visiting their grandmother, while following CDC guidelines for wearing masks and maintaining social distancing. Following these recommendations, your health and yours will be preserved. In this case, we encourage the family to use their cell phones instead of calling from the sidewalk. “