For those of you who have addressed one Logitech Harmony Universal Remotes to escape the mountain of remote controls in your home, we have some sad news: Logitech has killed the Harmony remote control line. If you have a Harmony remote or want to buy one, take a breather. As of now, the company says it will continue to support existing and new Harmony customers.
In a post on Logitech support on Friday, the company said that while Harmony remotes are still available through several retailers, it will stop manufacturing them to move forward. Still, it doesn’t seem to affect current users or even new Harmony users, at least in the way Logitech explains it.
“We do not expect any impact for our customers with this announcement. We plan to support our Harmony community and new Harmony customers, which include access to our software and applications to configure and manage remote controls,” he wrote. a Logitech support representative on the site. “We also plan to continue updating the platform and adding devices to our Harmony database. Customer support and warranty will continue to be offered.”
In other words: Logitech says the remote controls will still work. In addition, he says his goal is to “keep the service running while customers use it.”
The company also said it planned to continue updating Harmony software for desktop apps and Harmony for Android and iOS. It will continue to provide support and resources to the Harmony support page.
G / O Media may receive a commission
Logitech stated that its remaining Harmony inventory will still be available until supplies run out through selected retailers for customer purchase. It will continue to maintain the Harmony database and software, but will no longer update the line or develop new products for it.
The announcement ended years of rumors i speculation that the company was looking to boot its remote controls. In 2019, Logitech CEO Bracken Darrell said the remote controls were a small part of their business in general and which were losing relevance in a world dominated by transmission services.
“I think over time, you’ll have fewer and fewer people who feel like they really need this universal command,” Darrell told Vergecast. “Now you have a different problem: you have 10 different streaming services and I want to see Friends. On the wonder? Therefore, it is less about different devices and more about different transmission services ”.
Still, even in 2019, Darrell said Logitech would always take care of Harmony customers, who “really love” remote controls. Make no mistake. Even the critics like it a lot. The Harmony remote makes frequent appearances buyer guides, included Gizmodo’s own guide. A la ad page, dozens of users expressed their dismay.
“Wow. I don’t shake much, but that has shaken my home movie cage. ” wrote a user. “Is this really the end? Tell me there is a future for the Harmony hardware line. Please! ”
RIP Harmony. We hope Logitech keeps its word and offers loyal service to Harmony customers as they wish.