The Nintendo Switch is on track to be Nintendo’s best-selling platform. Since the Wii there haven’t been so many people on the Nintendo console, but yes a wide appeal means that those who choose one for the first time may not be very familiar with the games. But Nintendo has something new program that can help you.
With more than 70 million units sold so far, part of Switch’s audience is likely to include outdated Mario fans who haven’t picked up a driver since the ’90s, young console owners for the first time, and curious ones who arrive late and try video games for the first time. For those struggling to learn and use their new Switch, Nintendo now offers it Nintendo Switch Concierge Program. Switch owners can sign up for free 30-minute video appointments with a Nintendo customer service representative. Appointments cover a specific topic, such as:
- Learn how to use the Switch console
- Playing games
- Find new games to play
- Creating a Nintendo account
- Online security and privacy
- Console customization
You should definitely consider an appointment with the Nintendo Switch concierge if you feel intimidated by the device, but be sure to book quickly: Time slots are the ones that are sorted first. Luckily, it’s easy to register:
- Open the officer Nintendo Switch concierge page. Scroll down to the bottom of the page, then select one of the topics you want to cover from the list.
- Use the calendar to select a date and time.
- Add your name and email. You can also include your phone number, the address and any other notes you want to add, but they are optional.
- Click on “Reservation” to submit the appointment.
- You will receive a confirmation email from [email protected]
- On the day of your appointment, use the link in this email to start a video chat with a Nintendo representative. They will guide you through the basics of the topic you have selected and help answer any additional questions you may have.
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