Apps like DoorDash and Uber Eats have provided restaurants with a flood of customers in the pandemic. Now a lot of food ordering tools, along with some restaurants, are finding ways to apply these apps and the commissions they charge.
DoorDash Inc., Eats and Grubhub Inc., of Uber Technologies Inc., can charge restaurants up to 30% of all orders.
A new harvest of services promises an online order at a lower cost for restaurants, as it allows restaurants to arrange more deliveries themselves.
Chipotle Mexican Grill Inc., Shake Shack Inc. and a growing number of chains have recognized the cost of application-based delivery orders and many say they intend to deal with them. New York local governments in Seattle have enforced rules that limit app delivery rates, in an effort to curb restaurant costs while the health crisis keeps people at home.